PRINCIPII GENERALE ÎN EVALUAREA PROGRAMELOR DE INTERVENȚIE PSIHOSOCIALĂ ÎN ORGANIZAȚII

Natalia COJOCARU Universitatea de Stat din Moldova

Аннотация

GENERAL PRINCIPLES IN THE EVALUATION OF PSYCHOSOCIAL INTERVENTION PROGRAMS IN ORGANIZATIONS The evaluation of the intervention program involves a process of systematic collection of data on the effectiveness of the activities included in that program. Although evaluation is a crucial component of the intervention process, it seems overlooked by practitioners in the field. However, managers of successful companies understand that progress of the labour market cannot be achieved without implementing programs meant to increase work efficiency, involving employees in organizational activities, and creating a work environment where employees feel motivated to work. Acknowledging the impact of psychosocial intervention programs on employees of a company, organizations need tools that accurately assess the quality of programs, and strive to improve them, where appropriate, or to replace with others so that to produce more efficiency. In the article, we examine some general aspects concerning the evaluation of psychosocial intervention programs in organizations, and present different models of evaluation and case studies from specialised literature. Keywords: methods and models of evaluation, psychosocial programs of intervention.