RELAȚIILE INTERUMANE ÎN GRUPURILE DE MUNCĂ

Svetlana MIRONOV Universitatea de Stat din Moldova

Abstract

INTERPERSONAL RELATIONSHIPS IN WORK GROUPS In work teams there is an increasing emphasis on a psychological culture, and the figure on which it focuses is the manager. The main elements of psychological culture are self-knowledge, knowledge of people, communication skills, the ability to direct their behaviour and emotions in relation to employees, ensuring a favourable social and psychological climate at the workplace. The question arises whether the efforts always bring the desired results? However, regardless of the manager's efforts to establish a psychological culture, a common problem is the toxic relationships between employees. In this article, the author intends to analyse the working groups, the type of relationships in the working groups, the causes of toxic relationships at work and the prevention of their occurrence. Keywords: social-psychological climate, emotions, work group, interpersonal relationships, toxic relationships, manager.